Privacy Policy
At PiqueTickets, we are committed to protecting your privacy and ensuring a secure and transparent experience when using our platform.
1. Information We Collect
Personal Information:
When you purchase tickets, create an account, or register as a producer, we may collect your name, email address, phone number, and payment details.
Usage Data:
We collect information about your interactions with our platform, including pages visited, events viewed, and actions taken.
Cookies and Tracking Technologies:
We use cookies, Facebook Pixel, and Google Analytics to gather data for marketing and performance analysis.
2. How We Use Your Information
To Provide Services:
Process ticket purchases, send confirmations, and manage your account.
Marketing and Communication:
- Send event notifications, promotional emails, and updates.
- Conduct marketing campaigns using data from Facebook Pixel and Google Analytics.
Platform Improvement:
Analyze user behavior to improve our platform and services.
3. Opt-Out Options
Email Marketing:
You can opt out of receiving marketing emails at any time by clicking the "Unsubscribe" link in the email or by updating your preferences in your account settings.
Tracking Technologies:
You can disable cookies in your browser settings. However, this may impact your experience on our platform.
4. Sharing Your Information
Third-Party Services:
We share data with third-party services such as Facebook and Google for marketing purposes.
Event Producers:
When you purchase tickets, your contact information may be shared with the event producer for event-related communications.
Legal Compliance:
We may disclose information if required by law or to protect the rights and safety of PiqueTickets and its users.
5. Data Security
We use industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. Payment information is processed securely through PCI-compliant payment processors and is not stored on our servers.
6. Your Rights
Access and Correction:
You can access and update your personal information through your account.
Data Deletion:
You may request the deletion of your account and personal data by contacting us at Customer Support.
7. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Updates will be posted on our platform, and significant changes will be communicated via email.
By using PiqueTickets, you agree to this Privacy Policy.
Questions about our Privacy Policy?
Contact Support